Shipping policy

Shipping & Delivery Policy

Last Updated: March 2026

At Print Professionals Gifting, we take delivery as seriously as we take product quality. Whether you need 50 gift hampers shipped to your office or 2,000 individual packages delivered to employees’ homes across India, our logistics team ensures every gift reaches its destination on time and in perfect condition.

1. Delivery Coverage

•        We deliver to all serviceable pin codes across India via trusted courier and logistics partners.

•        Bulk orders can be shipped to a single corporate address, warehouse, or event venue.

•        Individual doorstep delivery is available for remote/hybrid teams — each gift shipped separately to employees’ home addresses.

•        International shipping is available on a case-by-case basis for select destinations (UAE, Singapore, UK, US, etc.). Contact us for a custom shipping quote.

2. Delivery Timelines

Order Type	Production Time	Shipping Time
Standard Orders	5–10 business days	3–5 business days after dispatch
Express Orders	3–5 business days	2–3 business days after dispatch
Large Bulk Orders (500+ units)	10–20 business days	3–7 business days after dispatch
Individual Doorstep Delivery	As per order type above	3–7 business days (varies by pin code)

Note: Timelines are calculated from the date of order confirmation and advance payment receipt. Production timelines may vary based on product complexity and customization level. Exact timelines are confirmed in your order proposal.

3. Shipping Charges

•        Free Shipping: Available on bulk orders above a qualifying order value (communicated in your proposal).

•        Standard Shipping: Applicable for smaller orders. Shipping charges are calculated based on weight, volume, and delivery destination, and are clearly mentioned in your proposal before order confirmation.

•        Individual Doorstep Delivery: Per-shipment charges apply for orders requiring separate delivery to multiple addresses. These are calculated based on the number of recipients and their locations.

•        Express Delivery: A surcharge of 15–25% on standard shipping rates applies for rush orders.

•        International Shipping: Charges vary by destination and are quoted separately.

All shipping charges are communicated upfront in your order proposal. There are no hidden fees.

4. Order Tracking

•        Once your order is dispatched, you will receive a tracking number and courier partner details via email and/or WhatsApp.

•        For bulk orders shipped to a single address, a single tracking number is provided.

•        For individual doorstep deliveries, a tracking sheet with recipient-wise tracking numbers is shared via email.

•        Your dedicated account manager is available for any tracking queries during business hours.

5. Packaging & Handling

All gifts are carefully packaged to ensure they arrive in pristine condition:

•        Individual products are wrapped in protective material (bubble wrap, foam inserts, or tissue paper as appropriate).

•        Gift hampers are assembled in branded boxes with internal separators to prevent movement during transit.

•        Outer shipping cartons are reinforced for bulk orders.

•        Fragile items (mugs, glass products, photo frames) receive additional protective packaging.

•        For premium orders, we offer branded outer packaging with your company logo on the shipping box (available upon request).

6. Delivery Issues

6.1 Delayed Delivery

While we make every effort to deliver on schedule, occasional delays may occur due to logistics disruptions, extreme weather, or remote location accessibility. If your order is delayed beyond the estimated delivery date, contact your account manager and we will prioritize resolution.

6.2 Undelivered Packages

If a package cannot be delivered due to an incorrect address, recipient unavailability (after multiple attempts), or address-related issues, the courier will return the package to us. Re-shipping charges will apply for re-delivery. We recommend verifying all recipient addresses before sharing the delivery list.

6.3 Damaged in Transit

If items arrive damaged due to shipping, please refer to our Cancellation & Refund Policy for the claim process. Report damaged items within 48 hours of delivery with photographs for prompt resolution.

7. Contact Us

For shipping and delivery queries:

•        Email: gifting@printprofessionals.in

•        Phone: +91-9266578787

•        WhatsApp: WhatsApp Us

Our support team is available Monday–Saturday, 10:00 AM – 7:00 PM IST.